P5147:[{"_5741":25,"_5742":5743},"areReviewsGrouped","reviews",[5744,5792,5803,5813,5820,5832,5840,5848,5856,5862,5873],{"_5745":5746,"_5747":5748,"_5749":5750,"_5751":5752,"_5753":5754,"_5755":5756,"_5757":5756,"_5758":5226,"_5759":25,"_5760":5761,"_5762":5763,"_5767":5005,"_5768":5769,"_5770":5771,"_5772":5773,"_5774":4702,"_5775":5088,"_5776":5777,"_5780":5781,"_5785":25,"_5786":5787,"_66":5788,"_5789":5226,"_5790":5791},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","08434380-7e50-4917-b931-872dcbf56164","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568062312714","productId","shopify-8568062312714","body","Gelobt als nicht fließend, sinken diese Kerzen weniger als andere, sinken aber auch... und mehr und mehr, wenn sie klein werden.","dateCreated","2026-03-23T20:29:56.319Z","dateUpdated","helpfulCount","isRecommended","languageCode","de","original",{"_5753":5764,"_5760":5765,"_66":5766},"Vantées comme non coulantes, ces bougies coulent moins que d autres mais coulent aussi...et de plus en plus lorsqu elles deviennent petites.","fr","Description mensongère ","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22BRO70753-185096_b26210e6987f1e1c2f31dd75c3ceeaa7_dtl_1_x280.jpg?v=1728483795","productName","Tapered Candles Classic, Set of 10","productUrl","//store.westwing.com/products/dinner-candles-classic-set-of-10-en-22bro70753","productVariantName","rating","reply",{"_5753":5778,"_5755":5779,"_66":37},"

Merci pour votre retour, chère Anne. 😔

Nous sommes vraiment désolés d'apprendre que les Tapered Candles Classic ne correspondent pas à la description "non coulantes" et qu'elles coulent effectivement, surtout lorsqu'elles deviennent plus petites. C'est complètement inacceptable qu'un produit ne respecte pas ses caractéristiques annoncées.

Nous comprenons parfaitement votre déception - vous aviez choisi ces bougies spécifiquement pour leur promesse de ne pas couler, et le fait qu'elles présentent ce problème, particulièrement en fin de combustion, est un vrai défaut de notre part.

Votre feedback nous aide énormément à revoir la description du produit et à améliorer la qualité de nos bougies. Il est important pour nous que nos clients reçoivent exactement ce qui est promis.

Nous vous invitons à contacter notre service client qui pourra vous proposer un remboursement ou un échange approprié.

","2026-03-24T07:24:52.674Z","reviewer",{"_5782":5783,"_5784":535},"displayName","ANNE J.","isVerified","isIncentivized","status","approved","Irreführende Beschreibung ","unhelpfulCount","variantId","45607723958538",{"_5745":5746,"_5747":5793,"_5749":5750,"_5751":5752,"_5753":5794,"_5755":5795,"_5757":5795,"_5758":5226,"_5759":535,"_5760":5761,"_5762":5796,"_5767":5005,"_5768":5769,"_5770":5771,"_5772":5773,"_5774":4702,"_5775":5799,"_5780":5800,"_5785":25,"_5786":5787,"_66":5802,"_5789":5226,"_5790":5791},"18b9dcc9-9ef4-475d-b8f1-e5602ff11031","Sie sind perfekt für einige Kerzenständer, die ich vor langer Zeit gekauft habe, und obwohl ich sie damals gekauft habe, hatte ich fast alle ausgegeben und es war wirklich gut, dass sie wieder im Angebot waren.","2025-05-06T17:20:57.351Z",{"_5753":5797,"_5760":5007,"_66":5798},"Son perfectas para unos candelabros que compré hace tiempo y, aunque compré elas en su día, la había gastado casi toda y me ha venido muy bien que volvieran a salir a la venta.","Perfectas",5,{"_5782":5801,"_5784":535},"María Belén Carretero de L.","Perfekt wie",{"_5745":5746,"_5747":5804,"_5749":5750,"_5751":5752,"_5753":5805,"_5755":5806,"_5757":5806,"_5758":5226,"_5759":535,"_5760":5761,"_5762":5807,"_5767":5005,"_5768":5769,"_5770":5771,"_5772":5773,"_5774":4702,"_5775":5799,"_5780":5810,"_5785":25,"_5786":5787,"_66":5812,"_5789":5226,"_5790":5791},"218b9652-af8e-42ce-a1a5-85bd7347c77b","Exzellente und unvergleichliche Qualität der Kerzen. 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Stabkerzen Classic, 10er-Set