P4866:[{"_4950":529,"_4951":4952},"areReviewsGrouped","reviews",[4953,4996,5008,5019,5032,5042,5052],{"_4954":4955,"_4956":4957,"_4958":4959,"_4960":4961,"_4962":4963,"_4964":4965,"_4966":4965,"_4967":4928,"_4968":28,"_4969":4970,"_4971":4720,"_4972":4973,"_4974":4975,"_4976":4977,"_4978":4498,"_4979":4493,"_4980":4981,"_4984":4985,"_4989":28,"_4990":4991,"_64":4992,"_4993":4928,"_4994":4995},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","1d7a6faf-c623-4cc8-8b9a-8ab6e0209c8b","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568372920586","productId","shopify-8568372920586","body","Diese Kanne ist in meinen Augen wirklich formschön, daher habe ich sie auch bestellt.\nLeider läuft beim Ausgiessen nur ein Teil durch den Ausgiesser, der Rest über den Druckknopf zum Öffnen der Kanne in der Mitte des Deckels.\nSie ist damit am Deckel undicht.\nZudem ist der Ausgiesser so angelegt, dass am Ende immer ein Tropfen aussen an der Kanne herunterläuft. Das erfordert stets ein Nachwischen und Vorkehrungen, um Verschmutzungen zu verhindern.\nFazit: Formschön, aber absolut unpraktisch!\n","dateCreated","2026-05-06T08:27:44.181Z","dateUpdated","helpfulCount","isRecommended","languageCode","de","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23ALE49895-198427_d50f5abb4826a24cef1e122e49d95a31_dtl_1_x280.jpg?v=1732636532","productName","Vacuum Jug Plissé, 1 L","productUrl","//store.westwing.com/products/vacuum-jug-plisse-1-l-en-23ale49895","productVariantName","rating","reply",{"_4962":4982,"_4964":4983,"_64":36},"

Vielen Dank für Ihr Feedback, H.

Es freut uns sehr, dass Ihnen das Design der Vacuum Jug Plissé gefällt! 😊

Gleichzeitig tut es uns sehr leid, dass die Kanne beim Ausgiessen undicht ist und ein Teil der Flüssigkeit über den Druckknopf austritt. 😔 Das sollte bei einer Thermoskanne definitiv nicht passieren und wir verstehen, dass dies die praktische Nutzung erheblich beeinträchtigt. Auch das Problem mit dem nachtropfenden Ausgiesser ist natürlich sehr ärgerlich und macht die tägliche Verwendung umständlich.

Bitte wenden Sie sich an unseren Kundenservice, damit wir eine Lösung für Sie finden können. Es könnte sich um einen Produktionsfehler handeln, der bei einem Austausch behoben wäre.

Wir nehmen Ihr detailliertes Feedback zu den Funktionsmängeln sehr ernst und geben es an die entsprechende Stelle weiter. Ihre Erfahrung hilft uns, die Qualität und praktische Handhabung unserer Produkte zu überprüfen und zu verbessern.

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung so ausführlich mit uns zu teilen – das ist sehr wertvoll für uns und andere Kunden.

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Isolierkanne Plissé, 1 L