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Vielen Dank für Ihr Feedback, Christina.

Es freut uns sehr, dass Ihnen das Rocking Animal Lama gefällt und Sie es ganz süß finden! 😊

Gleichzeitig tut es uns leid, dass die Handgriffe sich drehen und nicht fest anziehen lassen. 😔 Das sollte natürlich nicht passieren und wir verstehen, dass dies die Montage erschwert hat. Auch dass eine Schraube zu lang war, ist ärgerlich. Bitte wenden Sie sich an unseren Kundenservice, damit wir Ihnen passende Ersatzteile zusenden können.

Wir nehmen Ihr Feedback sehr ernst und geben es an die entsprechende Stelle weiter, um die Qualität der Handgriffe und die korrekte Länge aller Schrauben zu überprüfen. Solche Hinweise sind sehr wertvoll für uns, um unsere Produkte weiter zu verbessern.

Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben – das hilft sowohl uns als auch anderen Kunden.

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Schaukeltier Lama